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Why was my return request declined?
Why was my return request declined?
Updated over 3 months ago

If your return request was declined, it could be for one of these reasons

  • The return reason selected does not match the images provided
    E.g. 'Incorrect or missing item' was selected, however, the item(s) in the image provided show the item(s) are correct.

  • There were no manufacturing faults with your product, and our team were able to assist you with your concern.

Please note that only one return or exchange can be processed per purchase.

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